Anonymized case studies from the front lines of workers' comp claims defense, showing how disciplined investigation exposes fraud, contests bad claims, and protects employers.
Two out of three open claims end up with an attorney. The pattern is always the same: injury, silence, then a law firm letter. The first 24 hours decide whether yours is one of them.
Read the case → Carrier OversightEighteen months of treatment, six-figure reserves, and a carrier that never suggested an IME. One exam found maximum medical improvement and cut the reserves by more than half.
Read the case → ConstructionA shoulder injury on a New York job site, reserves climbing past $100,000, and a Labor Law suit running on a parallel track. In construction, a fall is never just a comp claim.
Read the case → Early ReportingSame steam burn, two employers. One cost a few hundred dollars. The other cost fifty thousand. The difference was everything that happened in the first hour.
Read the case → HealthcareA 2 a.m. solo patient transfer, a herniated disc, and a six-figure claim. Patient handling drives more comp cost in healthcare than everything else combined.
Read the case → Fraud DefenseA "workplace" ankle fracture reported after midnight, three conflicting stories, and no witnesses. One overlooked hospital record showed what really happened, and the claim was denied.
Read the case → SurveillanceA back injury, a cane at the doctor's office, and a ladder found upright at the scene. The surveillance camera told the real story, and the benefits were suspended.
Read the case → Cost ContainmentA legitimate back injury, an accepted claim, and exposure past $400,000. How disciplined management, not a silver bullet, pulled a runaway claim back to a controlled settlement.
Read the case → Fraud DefenseA slip on the ice with no camera footage, a family-only witness, and a car accident four days earlier that hit the same body parts. How a fraud and causation defense gets built, one record at a time.
Read the case → Return to WorkOn a contested claim the employer might lose, the smartest move was two certified letters. How a documented light-duty offer caps indemnity exposure even if the claim is accepted.
Read the case → CausationA fall off a stool, thirteen negative scans, and over $100,000 in medical. The reason for the fall was on the first page of the ER records. How a causation defense is built by reading them.
Read the case → Worker ClassificationA staffing platform called its nurse an independent contractor. When she was hurt, a state comp board called the platform her employer. The misclassification trap, and the coverage that protects against it.
Read the case → Construction SafetyAn electrician fell through a floor opening on a high-rise jobsite. Whether the claim could be defended was decided in the next few hours. How to investigate a construction fall the right way.
Read the case → SubrogationA worker was hurt when equipment failed on a site run by other companies. An injury someone else caused is two cases, not one. How subrogation gets the money back for employers.
Read the case → Vocational RehabA shoulder that healed, but not enough to go back. How permanent restrictions open a six-figure retraining exposure at MMI, and how a vocational-rehab buyout capped it.
Read the case → Labor Market AttachmentA worker kept collecting wage-loss checks after refusing a job he could do and not looking for work. The little-known doctrine that lets employers suspend those payments.
Read the case → Medical ManagementOn a serious claim, medical billing ran near $76,000 and more than $47,000 was cut. How bill review, utilization review, and treatment segregation control the biggest quiet cost in comp.
Read the case → Schedule Loss of UseA worker can return to full duty, lose no more wages, and still be owed a five-figure check. How a schedule loss of use award works, and why it blindsides employers.
Read the case → Notice & ReportingAn employer tried to deny a claim it never heard about. A one-line text to a foreman ended the denial. What legally counts as notice, and why finding out late costs you.
Read the case → CompensabilityA worker fell at her workplace, so surely it's covered. But comp asks two questions, and "at work" only answers one. The compensability test employers skip.
Read the case → ApportionmentA worker hurt her hip on the job, then hurt it again off the job. How apportionment and intervening cause decide which injury the employer actually owes.
Read the case →We're compiling 100 real, anonymized claim stories into a book. Adjusters, risk managers, brokers, attorneys, employers: the claim you still tell stories about belongs in it.
If a claim on your desk feels off, we'll tell you whether it is, and build the defense if it's not.