Claim Files

Real claims. Real defense.

Anonymized case studies from the front lines of workers' comp claims defense, showing how disciplined investigation exposes fraud, contests bad claims, and protects employers.

Fraud Defense

The Midnight Injury That Never Happened

A "workplace" ankle fracture reported after midnight, three conflicting stories, and no witnesses. One overlooked hospital record showed what really happened, and the claim was denied.

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Surveillance

The Ladder Was Still Standing

A back injury, a cane at the doctor's office, and a ladder found upright at the scene. The surveillance camera told the real story, and the benefits were suspended.

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Cost Containment

The Accepted Claim That Almost Got Away

A legitimate back injury, an accepted claim, and exposure past $400,000. How disciplined management, not a silver bullet, pulled a runaway claim back to a controlled settlement.

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Fraud Defense

Four Days Before the Fall

A slip on the ice with no camera footage, a family-only witness, and a car accident four days earlier that hit the same body parts. How a fraud and causation defense gets built, one record at a time.

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Return to Work

The Job Offer That Capped the Claim

On a contested claim the employer might lose, the smartest move was two certified letters. How a documented light-duty offer caps indemnity exposure even if the claim is accepted.

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Causation

The Answer Was in the Bloodwork

A fall off a stool, thirteen negative scans, and over $100,000 in medical. The reason for the fall was on the first page of the ER records. How a causation defense is built by reading them.

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Worker Classification

The 1099 That Wasn't

A staffing platform called its nurse an independent contractor. When she was hurt, a state comp board called the platform her employer. The misclassification trap, and the coverage that protects against it.

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Construction Safety

The First Hour After the Fall

An electrician fell through a floor opening on a high-rise jobsite. Whether the claim could be defended was decided in the next few hours. How to investigate a construction fall the right way.

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Subrogation

The Second Case Hiding in the Claim

A worker was hurt when equipment failed on a site run by other companies. An injury someone else caused is two cases, not one. How subrogation gets the money back for employers.

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Vocational Rehab

When the Old Job Is Gone

A shoulder that healed, but not enough to go back. How permanent restrictions open a six-figure retraining exposure at MMI, and how a vocational-rehab buyout capped it.

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Labor Market Attachment

The Benefit You Have to Keep Earning

A worker kept collecting wage-loss checks after refusing a job he could do and not looking for work. The little-known doctrine that lets employers suspend those payments.

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Medical Management

The Money Hiding in the Medical Bills

On a serious claim, medical billing ran near $76,000 and more than $47,000 was cut. How bill review, utilization review, and treatment segregation control the biggest quiet cost in comp.

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Schedule Loss of Use

What a Finger Is Worth

A worker can return to full duty, lose no more wages, and still be owed a five-figure check. How a schedule loss of use award works, and why it blindsides employers.

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Notice & Reporting

When the Carrier Knew Before You Did

An employer tried to deny a claim it never heard about. A one-line text to a foreman ended the denial. What legally counts as notice, and why finding out late costs you.

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Compensability

It Happened at Work. That's Not Enough.

A worker fell at her workplace, so surely it's covered. But comp asks two questions, and "at work" only answers one. The compensability test employers skip.

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Apportionment

Which Injury Are You Paying For?

A worker hurt her hip on the job, then hurt it again off the job. How apportionment and intervening cause decide which injury the employer actually owes.

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The 100 Claim Files Project

Got a war story of your own?

We're compiling 100 real, anonymized claim stories into a book. Adjusters, risk managers, brokers, attorneys, employers: the claim you still tell stories about belongs in it.

Got a claim that doesn't add up?

If a claim on your desk feels off, we'll tell you whether it is, and build the defense if it's not.